Stealing Success from Thieves

Self-checkouts reduce labor costs, enabling small basket shoppers to checkout quickly. But they also increase the risk of theft.

Malay Kundu, former CEO of StopLift and now General Manager of Computer Vision Solutions at NCR, says that for every item not scanned, the store must sell 50 of the same item just to break even. He developed SmartAssist, AI technology that detects any item not scanned in the self-checkout while identifying any item not meant for purchase, e.g. a purse or reusable bag.

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